Incomplete update of all drivers

Hi Kathy,

We understand your concern.

We will help you to sort out the issue.

Are you getting the black screen and the incomplete message from AVG?

Please provide us the screenshot of the message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

Photo of black Driver Updater error menu

I had 14 outdated drivers. Only one was updated, and the 'Skipped and ignored' option is frozen. A week later still had 13 outdated drivers - same thing happened again. There seems no way to get all done at once. A black screen comes up every day saying 'Incomplete path...' Are these two things linked? Any help please?
As I don't use a mobile or computer camera, here's an ordinary camera photo of the screen when it stayed put (if often flashes on and off quickly.
 

Photo of black Driver Updater error menu

Hi Kathy,

We understand your concern.

We will help you to sort out the issue.

Are you getting the black screen and the incomplete message from AVG?

Please provide us the screenshot of the message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

Thank you for the screenshot, Kathy
This isn't the usual behavior of AVG program. Let us work towards fixing the issue.
We'd suggest you to take advantage of our additional assistance to investigate further on this, by following the steps in the email that has been sent to you.