Incorrect alert for our e-commerce site!

Same here, my site is www.motorbiketurkey.com and I can not access my on site since I am using your software for internet protection. I opened a case, appreciate a qucik help. thanks!

We have been informed that the problem is still continuing, please check it.
ProblemisStillContinuning

We have an SSL certified and secure e-commerce site. Customers using AVG antivirus receive a security warning when logging into our website (http://yamunakorse.com/), as shown in the image below. This is a false warning and does not give warning in other security software. What can we do about it?


Hi Murat,

We will help you in this.
If you suspect that the detection is false, please submit the URL to our developers for analysis.
Click this link https://www.avg.com/en-ww/false-positive-file-form to submit the form.

Until then you can add this URL to the Exception in the AVG.
Refer this article for the steps : https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-scan-exclusions

Hi Murat,

We will help you in this.
If you suspect that the detection is false, please submit the URL to our developers for analysis.
Click this link https://www.avg.com/en-ww/false-positive-file-form to submit the form.

Until then you can add this URL to the Exception in the AVG.
Refer this article for the steps : https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-scan-exclusions

Same here, my site is www.motorbiketurkey.com and I can not access my on site since I am using your software for internet protection. I opened a case, appreciate a qucik help. thanks!

We have been informed that the problem is still continuing, please check it.
ProblemisStillContinuning

Murat, we'd like to confirm that your false detection report is successfully submitted to concerned team.
They will analyze and get back to you via email with results at the earliest possible.

Kindly update the Virus definition and check if the pop up comes again.
https://support.avg.com/SupportArticleView?urlname=Update-AVG-Antivirus