Oz, I will help you with the necessary information on this charge. If you are not satisfied, you can certainly get refund for the same.
Last year you bought AVG Ultimate for USD 99.99 and AVG Secure VPN for USD 29.99, so a total of 129.98USD.
The automatic renewal will always be charged with their standard price and that is why you were charged USD 108.86 and USD 65.31 respectively for these products.
If you face any difficulties, please let us know and we will assist you further.
Hello Oz,
Let us explain this situation for you.
You have been charged USD 108.86 for renewal of AVG Ultimate and USD 65.31 for AVG Secure VPN in our records. We couldn't locate any other charges. Are you referring to these charges?
Oz, I will help you with the necessary information on this charge. If you are not satisfied, you can certainly get refund for the same.
Last year you bought AVG Ultimate for USD 99.99 and AVG Secure VPN for USD 29.99, so a total of 129.98USD.
The automatic renewal will always be charged with their standard price and that is why you were charged USD 108.86 and USD 65.31 respectively for these products.
If you face any difficulties, please let us know and we will assist you further.
Hi - I was billed for 3x what I paid for AVG originally. How do I get this fixed?
Hello Oz,
Let us explain this situation for you.
You have been charged USD 108.86 for renewal of AVG Ultimate and USD 65.31 for AVG Secure VPN in our records. We couldn't locate any other charges. Are you referring to these charges?
That's more than what I paid before. Can you reverse the charges and I'll just switch.