Incorrect charge

Michela,
As per your request, I have initiated a refund request on your behalf. The amount EUR54.99 will get credited to your account in 7 business days. Feel free to contact us again if you need any further assistance.
Regards,
Alok.

Hello Michela,

We will help you with the refund.

You've signed up for AVG Internet Security Unlimited 60 day free trial with automatic extensions enabled. We sent an email notification 10 days prior to let you know in advance regarding this renewal. This also contained information on how to cancel your Subscription.

Do you wish to get a refund for this renewal?

Hello, 

this morning I saw that my bank account was charged € 54.99 for a service that I have never activated.

How can I get a refund?

Hello Michela,

We will help you with the refund.

You've signed up for AVG Internet Security Unlimited 60 day free trial with automatic extensions enabled. We sent an email notification 10 days prior to let you know in advance regarding this renewal. This also contained information on how to cancel your Subscription.

Do you wish to get a refund for this renewal?

ok, thank you so much

Hello, 
can i know when i will be refund?

so what should I do to get a refund?

Hello, 
can i know when i will be refund?

You're most welcome Michela.