Incorrect debit

Hello John,
Thank you for reaching AVG Support Community.
We'll certainly check and help you with this.
Upon checking your email address which you used to contact us, there is no active subscription is registered under this account.
As It isn't recommended to discuss your account/order info over this public post so I've sent you an email, requested few details about the order. Please check for the email and revert to us.
Thank you for your understanding.

On June 29/2021 my VISA card was debitted though PayPal on the amount of 69.99 Eur without my authorization to purchase anything from you.
So please I want to be refunded and to cancel any subscription of your services that might be incorrectly active.
Regards, John Wallace

Hello John,
Thank you for reaching AVG Support Community.
We'll certainly check and help you with this.
Upon checking your email address which you used to contact us, there is no active subscription is registered under this account.
As It isn't recommended to discuss your account/order info over this public post so I've sent you an email, requested few details about the order. Please check for the email and revert to us.
Thank you for your understanding.