Incorrectly blocked file

AVG Protection
7

Michael, Have a look @ these 2 articles…
[1] (http://avgclick.me/reportafalsedetection)
[2] (http://avgclick.me/AddException)
AVG Guru

6

Hi, I have informed AVG of the false detection, but in terms of the other suggestion, putting the OED folder on the 'exception' list  won't work, as the problem files are all ~temp and stored in c:\windows\temp. Would it be wise to make the whole \temp folder and exception? I haven't tried that yet. I'm guessing that the OED creates a ~temp file as it boots  -they all have different numbers, such as ~CRF090E.TMP.

Any other thoughts would be welcome.  Thanks

5

Does anyone have any thoughts on this one? Or will AVG continue to block a perfectly good program?


Many thanks,

Mike

1

I am running the OED dictionary (V2) on my XP computer. One of the files  associated with this dictionary is labled  a Win32/Heur virus. It is a temp file with a varying number. Earlier versions of AVG did not block this file (an action that stops the OED from running). So if I want to run the OED I have to disconnect my computer from the internet and switch off AVG.  Any suggestions as to how I can get AVG to accept the dictionary program?

3

Does anyone have any thoughts on this one? Or will AVG continue to block a perfectly good program?


Many thanks,

Mike

4

Hi, I have informed AVG of the false detection, but in terms of the other suggestion, putting the OED folder on the 'exception' list  won't work, as the problem files are all ~temp and stored in c:\windows\temp. Would it be wise to make the whole \temp folder and exception? I haven't tried that yet. I'm guessing that the OED creates a ~temp file as it boots  -they all have different numbers, such as ~CRF090E.TMP.

Any other thoughts would be welcome.  Thanks

2

Michael, Have a look @ these 2 articles…
[1] (http://avgclick.me/reportafalsedetection)
[2] (http://avgclick.me/AddException)
AVG Guru