Hi Nacho,
We regret to hear about the inconvenience caused. Could you please tell us which AVG product you are using in your computer? Is it a paid or Free version?
Please, feel free to let us know if you require any further assistance. Thank you!
I was finaly able to disable, but I think it was a 'passive mode' email works again but I get a message on the AVG that my computer isn't protected. I went and undo what I had done, but the message is still there. I click on it and it brings up the email and web and says I am protected. When I first open the program it says I'm not. I did restart.
As of yesterday AVG preformed a scan and said it found a threat and removed it. It also change my home page on Firefox and now my email, Indredimail, won't send and receive Says that action can not be completed. What gives?.
It was nerve wrecking, but it's done and it is working fine. I want to thank you guys for all the help and assistance you gave me through this tribulation. LOL
Thanks
Nacho
Okay. Wish me luck. I'll let you know if I had sucsess.
Hi Nacho,
We are glad to know that your issue has been resolved. Please feel free to contact us for any further assistance with AVG.
Thank you!
Hi Nacho,
Thanks for your understanding. We hope your issue will be fixed, let us know if you need further assistance.
Thank you.
Hi Nacho,
We appreciate your efforts in trying to fix the issue. We request you to remove the AVG Anti Virus Free completely using the AVG Clear tool : https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe and then reinstall it again from http://www.avg.com/us-en/download . Even after that id issue persists please attach a Screenshot http://avgread.me/1aZxsAV of the Error that you receive while you try to access your Email.
Thank you!
Hi Nacho,
We regret to hear about the inconvenience caused. Could you please tell us which AVG product you are using in your computer? Is it a paid or Free version?
Please, feel free to let us know if you require any further assistance. Thank you!
Nacho, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
I am using the free version of AVG.
My Incrdimail program is still not send or recieving. Is there anything that can be done shy of unistalling?
Hi Nacho,
We apologize for the inconvenience caused. Could you tell us if you have tried disabling AVG and then trying to send an email? Please try once and let us know, if issue persists please attach us the screenshot http://avgclick.me/getscreenshot of the error message that you receive.
Thank you!