Dave,
We appreciate all the efforts you have gone through , we apologize for the difficulties. In this case, we would suggest you to perform a custom re-installation of your AVG Antivirus program. Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool which clears all the traces of AVG, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now, go to this link http://www.avg.com/us-en/download and download your AVG Antivirus. Run the file and choose "custom installation" which is at the bottom right corner, disable the Identity Protection option. Once the installation gets completed, restart your device. Let us know if you face any difficulties. Thank you.
Dave,
We appreciate all the efforts you have gone through , we apologize for the difficulties. In this case, we would suggest you to perform a custom re-installation of your AVG Antivirus program. Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool which clears all the traces of AVG, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now, go to this link http://www.avg.com/us-en/download and download your AVG Antivirus. Run the file and choose "custom installation" which is at the bottom right corner, disable the Identity Protection option. Once the installation gets completed, restart your device. Let us know if you face any difficulties. Thank you.
Hi
In AVG I have turned off the identity theft option.
However, continually in my task manager, I see identity theft running and sucking a lions share of resources.
How do I turn this OFF. I have been directed to turn it off in the program, which I have done, but still it runs sucking PC resources - anywhere from 4% to 9% with 200 mb of memory.
ANY help would be appreciated.
thanks
Dave