Windows 10 required an upgrade involving a change to indexing , taking 3-4 hours.and then I tried encrypting 8.000 old files in AVG. Now, although e-mails working fine, I cannot access any Normal programme files like excel or word and any data files HELP!
Hi Philip,
I regret for the inconvenience caused.
We have already informed our developers regarding the issue after updating AVG TuneUp to the latest version 20.1.
We will release a fix regarding it as soon as possible.
We request your patience and understanding.
I regret for the inconvenience caused.
We have already informed our developers regarding the issue after updating AVG TuneUp to the latest version 20.1.
We will release a fix regarding it as soon as possible.
We request your patience and understanding.
Philip, our developers has found a work around to resolve the issue.
To fix it, I have sent an email to connect to our remote experts.
Please check the email and follow the instructions to start the remote session.
Hi Philip,
I regret for the inconvenience caused.
We have already informed our developers regarding the issue after updating AVG TuneUp to the latest version 20.1.
We will release a fix regarding it as soon as possible.
We request your patience and understanding.
I regret for the inconvenience caused.
We have already informed our developers regarding the issue after updating AVG TuneUp to the latest version 20.1.
We will release a fix regarding it as soon as possible.
We request your patience and understanding.
Sarath, Thanks for info. i would like to know if its AVG, Windos10 or both. Need advice on reversing procedure or a resolution. As at present it looks like a scam waiting for A RANSOM DEMAND.. I thought my sub. was paying to avoid this situation. I think an update on situation today from AVG is necessary.
Philip
Philip