Information for Priyanger Sekar

Thank you for the info, Michael.

We have sent you an email requesting the screenshot. Please check and revert us to assist you further.

Note that at start up Internet security Icon appeared followed by VPN and a time lag was required for VPN to connect. This was observed by the tool bar VPN Icon green dot.  Pressing the Anti Track Icon identified  the pad lock icon  at the side of browser    (Screen shot can be provided if e-mail address is given) .  The settings tab indicated trial expired and the subscription screen shot appeared. The problem was eliminated by restarting the computer. Following the restart the AVG VPN was not started and the  tool bar VPN symbol was observed with the red dot. The VPN was started manually by pressing the VPN icon and selecting the on mode of operation. Note that pressing the Anti Track Icon resulted in removal  of the gold pad lock icon at the side of the browser label and  selecting setting indicated the trial expired statement was replaced with my AVG anti track license number. The browsers Internet explorer and Microsoft Edge could be activated at this time and AVG anti track  functioned in conjunction with AVG VPN and AVG Internet security. The problem started at subscription renewal
 
 

Thank you for the info, Michael.

We have sent you an email requesting the screenshot. Please check and revert us to assist you further.