Inline hook ntoskrnl.exe removal?

Viruses & Threats
9

Hello John,
We regret for the inconvenience caused. We would like to know whether you have installed AVG free or a paid version on your system ans also mention your product name?Feel free to contact us for further assistance. Thank you.

10

Hi Rajarajan,
How do I know when to update to a newer version?  I thought the daily automatic updates would keep  my AVG up to the latest version.  Is that not correct? Regards, John

1

Following a routine AVG virus scan yesturday, it detected the above virus but was unable to remove it. What can I do to remove this?

8

Hello John,
We would like to confirm that 16.101.7752 is the latest version. Either the threat could have been removed or may be a false detection which is fixed in the latest AVG updates. Thank you.

6

Hi Rajarajan,
How do I know when to update to a newer version?  I thought the daily automatic updates would keep  my AVG up to the latest version.  Is that not correct? Regards, John

2

Thanks for all your help.
Regards,
John

4

Hello John,
We regret for the inconvenience caused. We would like to know whether you have installed AVG free or a paid version on your system ans also mention your product name?Feel free to contact us for further assistance. Thank you.

5

Hello John,
Thank you for your kind post and for your support of AVG products. It is customers like you that are helping to make AVG a household name.
Thank you.

3

Hello John,
The AVG automatic updates always updates the latest version and in very few cases the update may be deleted or corrupted that have stopped from updating your product further. Since the latest update is installed now. You will not have any issue further and the automatic updates will continue to install the latest updates.
Thank you.

7

Hello John,
It seems that the AVG program you have installed is not the latest version, we suggest you to remove and reinstall AVG again and see if the latest version of AVG gets installed the latest version is 16.91.7752. And once you install this version, please run AVG scan and see if you any threat is detected.
Thank you.