Hello Garry,
We regret to hear about the inconvenience caused. We suggest you to run AVG Clear and AVG Remover tool to remove all the AVG traces from your computer and start a fresh installation.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer.
I just purchased this. I downloaded the file and ran it as administrator and I keep getting Unexpected error 0xe001f958. I have no other antivirus apps running.
Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and look for folder "AVG Remover" and delete it manually, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to show how to install AVG Internet Security - Unlimited : http://avgread.me/1FKGRZI
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Garry,
We regret to hear about the inconvenience caused. We suggest you to run AVG Clear and AVG Remover tool to remove all the AVG traces from your computer and start a fresh installation.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer.
Hello Gary,
Thanks for your kind message. We are really happy to hear that you have installed your AVG Internet Security - Unlimited without any issues. It is customers like you that are helping to make AVG a household name. Thank you for choosing an AVG solution for your computer. Please, feel free to let us know if you require any further assistance.