John,
We apologize to hear about the inconvenience caused to you. Could you clarify whether it is a free version or a paid version of AVG you are trying to install? Please let us know the error code or exact error message you are receiving.
Getting a hang on the initial install on 2 identical laptops at about 60-70% installed. Followed the thread about using the AVG remove and it still hangs. Have removed and reinstalled multiple times. Both laptops react the same. Removed the factory McAfee also.
John,
We apologize to hear about the inconvenience caused to you. Could you clarify whether it is a free version or a paid version of AVG you are trying to install? Please let us know the error code or exact error message you are receiving.
AVG Guru
I am using the AVG free version. Installing on 2 new Lenovo laptops running Windows 10. The install will hang at 60 to 73% complete. If I let it run, it will stop hours later with error code 0xa0010004, wait operation timed out. If I stop it during the hang, I get error code oxe001f921.
Thanks,
John
John, Did you download & run the McAfee total removal tool (http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp)?.
AVG Guru
That was it!!! Must of had McAfee bits laying around!!! Thanks for the assist!!
Thanks, Merci, Cheers,
John