Hi Tinie,
We're glad to look into this & help you.
Please let us know the operating system of the computer in which you're experiencing this issue.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.
So, I had to reset one of computers that I set registered under my AVG and was wiped clean. So I tried to reinstall AVG and a problem occurred. I clicked to install, but it would pop up and look as if it was going to load and start download, but something would pop up. It would say, "We are sorry but there seems to be a problem connecting to AVG servers! Check your Internet connection and run the installer again." So I tried restarting my computer, the same issued happened. Then I restarted my router, it happened again. I looked at the subscription and the subscription status said unavailable. Is there any way to fix this so I can put AVG on the computer that I had to reset?
Hi Tinie,
We're glad to look into this & help you.
Please let us know the operating system of the computer in which you're experiencing this issue.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.