Install of basic free takes hours

Hello Michael,

We apologize for the inconvenience caused.
We request you to run the AVG remover tool once and then  try installing   AVG free Antivirus program.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.

To download the AVG free antivirus, please click on this link: http://www.avg.com/avg-antivirus-free .
Please feel free to contact us if you need any assistance.

windows 10, defender off, all other antivirus uninstalled. Stuck forever on install

Hello Michael,

We apologize for the inconvenience caused.
We request you to run the AVG remover tool once and then  try installing   AVG free Antivirus program.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.

To download the AVG free antivirus, please click on this link: http://www.avg.com/avg-antivirus-free .
Please feel free to contact us if you need any assistance.

Michael, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hello Michael,
We are sorry to hear that.  Could you please let us know whether you have ran the remover tool and tried to reinstall the program?

Hello Michael,
We regret for the inconvenience. Please provide us with the screenshot of the error message so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Thank you.

have used and promoted avg for years, hours of battling with this install is unacceptable.  I did run the remover, deleted remover, reinstall to get error code…

install failed: unable to get error code but saved log