Hi Bob,
We're glad to help you with the installation process.
Upon checking your account, we're unable to find any subscriptions. You might have used a different email address to subscribe.
As it isn't recommended to share the account/order details over this post, we've sent you an email requesting few info.
Please revert to us via email with those info to locate the order & help you further with your request.
I am using a different phone from Oct. 2018. I have been charged renewal (Oct 2019 via Google) but have no access to avg as I am told when I log in I have no account .Any suggestions welcome, Bob.
Hi Bob,
We're glad to help you with the installation process.
Upon checking your account, we're unable to find any subscriptions. You might have used a different email address to subscribe.
As it isn't recommended to share the account/order details over this post, we've sent you an email requesting few info.
Please revert to us via email with those info to locate the order & help you further with your request.
Thank you for providing the details, Robert.
We request not to share order details or any personal information as it is a public forum.
On checking the order number, you have purchased AVG Antivirus PRO for Android.
I have sent an email with the activation code. Please check the email and revert back for further help.