Install/Update AVG Free

Hello Graeme,
We apologize for the inconvenience caused. We certainly understand your concern. Please follow the steps below to resolve this issue.
1.Press simultaneously Ctrl+Alt+Delete keys on your keyboard.
2.On the next screen, click on Task Manager.
3.In Task Manager, on Processes tab, look for an item called "Windows installer".
4.Left-click the "Windows installer" to select it and then click End task button in bottom right corner of the Task Manager window.
5.A prompt will appear to confirm the action. Click End task again.
6.Return to AVG and run the update again.
Please do not hesitate to contact  us for further assistance. Thank you.

Error code - 0xC0070652
Description - Event exec_finished

Message appears when updating AVG Free.  What can be doen to get round/solve this issue?  No problems previously with this product.  

Hello Graeme,
We apologize for the inconvenience caused. We certainly understand your concern. Please follow the steps below to resolve this issue.
1.Press simultaneously Ctrl+Alt+Delete keys on your keyboard.
2.On the next screen, click on Task Manager.
3.In Task Manager, on Processes tab, look for an item called "Windows installer".
4.Left-click the "Windows installer" to select it and then click End task button in bottom right corner of the Task Manager window.
5.A prompt will appear to confirm the action. Click End task again.
6.Return to AVG and run the update again.
Please do not hesitate to contact  us for further assistance. Thank you.