Hello Dawne,
We apologize for the inconvenience caused.
May I know the exact error message you have received while you try to enter your license number?
Thank you.
I have an invoice 38-3985753 which shows my purchase of AVG internet security, valid for two years from 26th February, 2015. My account has deactivated and will not accept my license number. I have had to download the 30 day free trial of Pro to cover me. I unistalled the product and when I reinstalled it same thing happened…would not accept my license number. I have checked my account status and even downloaded another copy of my invoice to check against the original. I would very much like this fixed.
Hello Dawne,
We apologize for the inconvenience caused.
May I know the exact error message you have received while you try to enter your license number?
Thank you.