Installation AVG Internet Security on laptop

Hello Jaap,
We regret the inconvenience caused.
Thank you for providing the email address. 
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
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Recently I paid my 2-year subscription for AVG Internet Security. After paying the AVG Internet Security became active on my desk top. I also want the protection on my laptop. If I put my licencenumber in my AVGaccount on the laptop I get infornation that my subscription is oké. But when I open the AVG Internet Security I still get the message that my subscription is expired. How can we solve this problem?

My emailadress is gjr.rus@planet.nl

I thank you in advance!

Jaap Rus

Hello Jaap,
We regret the inconvenience caused.
Thank you for providing the email address. 
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you.