Hi Yvonne,
We regret to hear about the inconvenience caused. Are you facing issues with the AVG installation? or the issue was with the installation file download? Please elaborate the issue you are facing so that we can help you. You can also attach a screenshot of the issue which would help us to analyze and resolve the issue. Use the link to show how to take a screenshot : http://avgread.me/1aZxsAV
Please, feel free to let us know if you require any further assistance. Thank you.
After payment to protect my devices and now every time i try 3 steps to download tells me over and over can not download not file supported…whats wrong
Hi Yvonne,
We regret to hear about the inconvenience caused. Are you facing issues with the AVG installation? or the issue was with the installation file download? Please elaborate the issue you are facing so that we can help you. You can also attach a screenshot of the issue which would help us to analyze and resolve the issue. Use the link to show how to take a screenshot : http://avgread.me/1aZxsAV
Please, feel free to let us know if you require any further assistance. Thank you.
Yvonne, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru