Hi Brian,
We sincerely apologize for the inconvenience this has caused you.
Could specify the operating system of the device on which you're facing this issue?
Awaiting your response.
Hi Brian,
We sincerely apologize for the inconvenience this has caused you.
Could specify the operating system of the device on which you're facing this issue?
Awaiting your response.
Hi Midhun,
The operating system of this computer is Windows 10 Professional, Traditional Chinese edition, with latest update.
(Further input: I made several attempts over the past year or two, persistently failed, so it should not be an issue with Windows update version. My another computer at home is under the same operating system, where AVG Free has been running perfectly well, so it should not be an issue with language edition.)
Thank you for your advice!
Thank you for writing us back, Brian.
We regret the trouble caused. We'll check and help you out.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hi Brian,
We sincerely apologize for the inconvenience this has caused you.
Could specify the operating system of the device on which you're facing this issue?
Awaiting your response.
Hi Midhun,
The operating system of this computer is Windows 10 Professional, Traditional Chinese edition, with latest update.
(Further input: I made several attempts over the past year or two, persistently failed, so it should not be an issue with Windows update version. My another computer at home is under the same operating system, where AVG Free has been running perfectly well, so it should not be an issue with language edition.)
Thank you for your advice!