Thank you. I did so, but there is no change.
The last Update of antivirus free 2014 endet with an error. So I unistalled this version rebooted und tried free_1606.exe. It failde with Error 0x007001d. I am working on Windows XP SP3
Thank you for the confirmation.
In this case, we request you to send us the AVG log files for which we have sent you the email instructions.
Please check for the email on spam or junk folders if it is not present in the inbox.
Thank you. I did so, but there is no change.
Jörg, do you still get the same error?
Hello Jörg,
We are sorry for the inconvenience caused.
We request you to run our AVG remover tool once and then install AVG free antivirus.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance.