Hello Ken,
We apologize for the inconvenience caused. We would request you to uninstall AVG using AVG Removal tool and then you can reinstall it.
Please click on the following link to uninstall AVG using AVG Removal tool ( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ).
Once the uninstallation is completed please have a look at this article ( http://avgread.me/1bsCjtC ) to reinstall AVG on your computer.
Please feel free to contact us for any further assistance. Thank You.
I experienced a problem during installation of the Free AVG Zen product. I was told to contact support to fix the problem. The error code was 0xe001f632. Can I get some help with this problem? I installed this product on another PC in my home and it worked fine. I had a previous free version of the AVG software which I assumed would be updated with the newer product.
Hello Ken,
We apologize for the inconvenience caused. We would request you to uninstall AVG using AVG Removal tool and then you can reinstall it.
Please click on the following link to uninstall AVG using AVG Removal tool ( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ).
Once the uninstallation is completed please have a look at this article ( http://avgread.me/1bsCjtC ) to reinstall AVG on your computer.
Please feel free to contact us for any further assistance. Thank You.