Marcy, Download & run the McAfee total removal tool… (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe).
AVG Guru
Hello again, and thank you both for your replys. Well, I am having such a hard time here. I did exactly what you instructed and removed ALL signs of AVG from my computer. It was AVG Zen that I was unsuccessful installing the first time. This time I used the link you provided for the trial anti virus and got EXACTLY the same thing. the same error code was given to me at the end of the installation. Note: I still do have McAfee on my computer. It expires in a couple of weeks and I dont want to renew it this year. I want to try AVG now and didnt want to wait until the last minute before McAfee expires in a couple of weeks. Do you think that has something to do with it? Both of my tries at installing 2 different AVG programs have failed. Any help would be very appreciated… Marcy
Hello. I have tried several times to install AVG free trial version antivirus on my Windows PC. It won't install. It keeps saying it has encountered a prroblem and I get this error: "0xC0070643 Event exec_finished" I have tried to install AVG about 5 times now. I already have it installed on my mobile devices and now want to install it on my windows pc but I keep getting an error. thanks in advance for any help… M
Marcy, Download & run the McAfee total removal tool… (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe).
AVG Guru
Marcy, Do you have or have ever had any other AV installed on your windows PC?.
AVG Guru
Hello Marcy,
Sorry for the inconvenience caused.
We request you to try using our AVG remover tool once and then install trial version of AVG.
If you have any other third party antivirus program installed, please uninstall it completely.
1) To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download the trial version of AVG Internet Security, please click on this link: http://www.avg.com/download.prd-isc .
Please feel free to contact us should you need any assistance.