Hello Debbie,
Sorry to know that you have issues in installing AVG Ultimate.
Have you uninstalled all the traces of older version of AVG or any other security applications installed in computer before installing new version?
Please download and run AVG remover tool through the below link to uninstall all the traces of older version of AVG if any.
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
You can re-install AVG Ultimate through this link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe
Please feel free to contact us for any further assistance
Thank you.
hi
tried to install AVG ZEN after a general problem where emails would not open and pdf's could not be viewed… the laptop was eventually restored to a previous date to get running again…but pdf's still cant be viewed …am now receiving the following error message "unknown issue prevented installation " error code 0xe0010406.
Please help
thanks
Hello Debbie,
Sorry to know that you have issues in installing AVG Ultimate.
Have you uninstalled all the traces of older version of AVG or any other security applications installed in computer before installing new version?
Please download and run AVG remover tool through the below link to uninstall all the traces of older version of AVG if any.
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
You can re-install AVG Ultimate through this link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe
Please feel free to contact us for any further assistance
Thank you.