Hi Sidonie,
We apologize for the inconvenience.
From your description, we assume that some leftover traces of AVG present in your Mac.
In this case, we'd request you to use the 'AVG Uninstaller for Mac' tool to remove any/all traces of AVG from your Mac & try the reinstallation again.
We've sent you an email with the tool attached. Please check your inbox/spam folders to find the email and use it to get back to us.
Hi,
I'm having trouble reinstall AVG Antivirus (free version) after a bunch of error messages ("Well this is embarrassing… Sorry, we've run into an error. Please try again later")
I desinstalled, deleted everything related (with CleanMyMacX), but when i try to install the new one, i got the message that it's not possible because it's already installed (Installation Error – AVG Antivirus is already installed, please uninstall the previous version first). I'm on MacOS BigSur 11.14.
If somebody could help, it will be nice. Thanks, sidonie
Hi Sidonie,
We apologize for the inconvenience.
From your description, we assume that some leftover traces of AVG present in your Mac.
In this case, we'd request you to use the 'AVG Uninstaller for Mac' tool to remove any/all traces of AVG from your Mac & try the reinstallation again.
We've sent you an email with the tool attached. Please check your inbox/spam folders to find the email and use it to get back to us.