Hello Averil,
I understand how something like this can really try your patience. Upon reviewing your account, I see that you have AVG Internet Security in your pc and you are unable to install it. Please be informed that if you have installed any third party Antivirus in your computer, uninstall it, since it may conflict the AVG program. If you have uninstall the 3rd party Antivirus program, I would request you to uninstall AVG using AVG Removal tools and then you can reinstall AVG program on your computer. Please click on the below link to run AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your AVG program from your PC. Once you are done with that please try installing the AVG Internet Security by clicking the following link: http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe . The license number have been sent to your registered email id.
Please feel free to contact us for any further assistance. Thank you.
i have followed the instructions as above and removed program but it is still not installing
Hello Averil,
I understand how something like this can really try your patience. Upon reviewing your account, I see that you have AVG Internet Security in your pc and you are unable to install it. Please be informed that if you have installed any third party Antivirus in your computer, uninstall it, since it may conflict the AVG program. If you have uninstall the 3rd party Antivirus program, I would request you to uninstall AVG using AVG Removal tools and then you can reinstall AVG program on your computer. Please click on the below link to run AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your AVG program from your PC. Once you are done with that please try installing the AVG Internet Security by clicking the following link: http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe . The license number have been sent to your registered email id.
Please feel free to contact us for any further assistance. Thank you.
i have followed the instructions as above and removed program but it is still not installing