Installation Error

Hello Dora,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the name of the AVG product you wish to install?
Is there any other Antivirus program or AVG program installed on your system?
Thank you.

Error code: 0xC0070643
Description: Event exec_finished

Hello Dora,
Thank you for the information. Upon checking your records with us, there is no active license for an AVG Program in your account. Are you trying to install a free version of AVG Anti virus? If so, please run the AVG remover tool to remove all the remnants of the failed installation and re install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.

Hello Dora,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the name of the AVG product you wish to install?
Is there any other Antivirus program or AVG program installed on your system?
Thank you.

User-added image

This program. No other Antivirus program or AVG program installed on my system.

Then to determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 .
Please visit this webpage http://www.avg.com/us-en/download.prd-afh-free to download the offline installation file.
Run the downloaded file to start the installation process.
Follow the instructions on your screen.
Complete the installation and restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.