What I see in "control panel" - programmes
AVG - AVG Technologies - installed 04/01/16 (that is actually the date I tried to uninstall) - 1.22.1.40089
trying to uninstall from control panel
uninstall
you need restart the system, error code 0xe001f9ob
restart
again to control panel
uninstall
AVG map, click uninstall AVG Zen
yes, uninstall
this operation could take some minutes
uninstall completed after a couple of minutes
close and start after 15" to be on the safe side
trying to reinstall with AVG_Protection__Free_1025
click
installation under preparation
downloading components
welcome in AVG protection - click install
allow this app to modify your PC / yes
installation of AVG Zen in progress - this operation could take some minutes at 08:22
downloading components
at 08:27 goes to installation map (87% at both protection and privacy/identity)
at 08:30 still 87%
at 08:33 at 97%
installation failed at 08:34 - error code 0xC0070643 Event exec_finished
log available at https://app.box.com/s/4gcx2q7ljvfx5cmcsy855oueng5ocara
Thanks & regards
Gianluca, Did you download & run the McAfee total removal tool… (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe)?.
AVG Guru
- I biought a computer ASUS, operating system Windows 8.1 with McAfee built in, when the licence expired, I have installed AVG approximately one year ago, no problem found
- In October 2015 i upgraded to Windows 10, thren I started to find problems when updsting AVG. Decided to uninstall McAfee and AVG and then reinstall AVG
- Tried several times, error 0xC0070643
- I have already tried AVG remover and AVG_BFEfix with no result
- Please inform how to manage
Hi Gianluca,
We are sorry that you are facing issues in reinstalling AVG! We see that you have performed a lot of troubleshooting steps yourselves. We really appreciate your efforts and patience. Could you please specify the error message that you receive along with the provided error code? Also, let us know the error message that you receive while updating AVG. Thank you. Komal, AVG Customer Care.
Pleasenote that the procedure specified in the previous message has been repeated several times
Gianluca, Did you download & run the McAfee total removal tool… (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe)?.
AVG Guru
What I see in "control panel" - programmes
AVG - AVG Technologies - installed 04/01/16 (that is actually the date I tried to uninstall) - 1.22.1.40089
trying to uninstall from control panel
uninstall
you need restart the system, error code 0xe001f9ob
restart
again to control panel
uninstall
AVG map, click uninstall AVG Zen
yes, uninstall
this operation could take some minutes
uninstall completed after a couple of minutes
close and start after 15" to be on the safe side
trying to reinstall with AVG_Protection__Free_1025
click
installation under preparation
downloading components
welcome in AVG protection - click install
allow this app to modify your PC / yes
installation of AVG Zen in progress - this operation could take some minutes at 08:22
downloading components
at 08:27 goes to installation map (87% at both protection and privacy/identity)
at 08:30 still 87%
at 08:33 at 97%
installation failed at 08:34 - error code 0xC0070643 Event exec_finished
log available at https://app.box.com/s/4gcx2q7ljvfx5cmcsy855oueng5ocara
Thanks & regards