Hello Lisa,
I apologize for the inconvenience. I would request you to run the AVG remover and AVG clear tool mentioned in this article https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove the traces completely from your computer.
Once uninstalled, please try installing AVG https://www.avg.com/en-us/download program. If you face any issues, please contact us.
Hi
I am getting installation error 0xE001041A:General error(0x041a) when trying to install Avg antivirus. Can anyone help please?
Many thanks
Hello Lisa,
I apologize for the inconvenience. I would request you to run the AVG remover and AVG clear tool mentioned in this article https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove the traces completely from your computer.
Once uninstalled, please try installing AVG https://www.avg.com/en-us/download program. If you face any issues, please contact us.