Hello Claire,
Thank you for choosing AVG and we regret to hear that you are experiencing installation issues. Do you have any conflicting application installed on your PC? Or do you have any free or trial version of AVG installed before you paid for Pro version? Please remove the conflicting application and run AVG remover tool once to remove any traces of older AVG files.
We request you to run AVG remover tool once on your PC to remove AVG completely and then install AVG Ultimate.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG Ultimate: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Feel free to let us know if you require any further assistance.
what is error code 0xe001f958
Hello Claire,
Thank you for choosing AVG and we regret to hear that you are experiencing installation issues. Do you have any conflicting application installed on your PC? Or do you have any free or trial version of AVG installed before you paid for Pro version? Please remove the conflicting application and run AVG remover tool once to remove any traces of older AVG files.
We request you to run AVG remover tool once on your PC to remove AVG completely and then install AVG Ultimate.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG Ultimate: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Feel free to let us know if you require any further assistance.