Installation fail

Hello Zacchaeus.
We are sorry to know that you are unable to install AVG on to your computer. This error message is caused due to the presence of AVG old traces in your computer. To assist you better, we have emailed you a link to get connected to advanced support. Please follow the email and get connected to them and they will fix the issue for you.
Thank you.

I apologize if i post the question under the wrong category. My AVG Internet Security was prompting me that i need to update due to some component that were missing or corrupted, as such i tried fixing it, it did not work as my system prompt that all update were installed but AVG did not update the software so i tried to fix it by uninstalling and reinstalling it using AVG removal tool and AVG reset access tool, both did not work. Each time i tried installing it the following error appear,

Description: General error (0x0299)
Error code: 0x80010299

How do i solve the error, so that i can install my antivirus?

Hello Zacchaeus.
We are sorry to know that you are unable to install AVG on to your computer. This error message is caused due to the presence of AVG old traces in your computer. To assist you better, we have emailed you a link to get connected to advanced support. Please follow the email and get connected to them and they will fix the issue for you.
Thank you.