Hello Keith,
We apologize for the inconvenience caused.
We understand how something like this can really try your patience.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallAV .
Please feel free to get back to us for further assistance.
Thank you.
Having used avg for many years, it was renewed/upgraded the other day and the new version installed. All was ok for a few days but then it came up with error message asking for licence number to be reactivated. Did this, but it always fails. Tried reinstalling avg, that failed toio - error code 0xC0070643
Tried to get through to support but the phone number doesn't answer. Any ideas?
Hello Keith,
We apologize for the inconvenience caused.
We understand how something like this can really try your patience.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallAV .
Please feel free to get back to us for further assistance.
Thank you.