Installation failed why.....?

AVG Protection
4

Vishal,

We apologize for the difficulties. Do not worry, we will do our best to resolve this issue. Is there any other Antivirus program like McAfee, Norton, Kaspersky installed on your system? If so, please uninstall it and then we would request you to run the AVG remover tool to remove all the older traces of AVG.

To complete the installation without any issues, run this Reset Access tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.

Kindly download your AVG remover and run it, then go to C: drive -> AVG Remover -> Bin -> pctremover.exe and avgfmwremover.exe (do not restart your device if prompted), then run avgremover.exe (it will automatically reboot your device).

1

when instalation failed what can i do.help me

3

Vishal,

We apologize for the difficulties. Do not worry, we will do our best to resolve this issue. Is there any other Antivirus program like McAfee, Norton, Kaspersky installed on your system? If so, please uninstall it and then we would request you to run the AVG remover tool to remove all the older traces of AVG.

To complete the installation without any issues, run this Reset Access tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.

Kindly download your AVG remover and run it, then go to C: drive -> AVG Remover -> Bin -> pctremover.exe and avgfmwremover.exe (do not restart your device if prompted), then run avgremover.exe (it will automatically reboot your device).

2

Then please remove AVG folders manually as suggested below. Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.

1. Type  “Temp” and press enter, remove all the files.
2.  “%temp%” and remove all the files.
3.  %appdata% - Remove all the AVG folders.
4.  %programdata% - Open the AVG folder and remove the old files.

Please go to c: drive-> program files and delete the AVG files and download your AVG program from our official site: http://www.avg.com/us-en/download.

Please feel free to get back to us for any issues with AVG. Thank you!