Hello Kel,
I apologize for the inconvenience. This is know issue and the fix the complete reinstallation with the offline installer. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Ultimate by running AVG Remover and AVG Clear tool.
Note: please run the AVG clear first and AVG remover tool.
After uninstallation, please use the offline installer link (63 bit) http://files-download.avg.com/inst/mp/AVG_Ultimate_x64_1828.exe.
If you face any difficulties, please let me know.
hi :
I have just reformat my laptop and reinstalled
the AVG Ultimate but I have to thing appear error code 0xE0010601:General error (0x0601)
pls help .
thank you
Hello Kel,
I apologize for the inconvenience. This is know issue and the fix the complete reinstallation with the offline installer. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Ultimate by running AVG Remover and AVG Clear tool.
Note: please run the AVG clear first and AVG remover tool.
After uninstallation, please use the offline installer link (63 bit) http://files-download.avg.com/inst/mp/AVG_Ultimate_x64_1828.exe.
If you face any difficulties, please let me know.