Hello Hilda,
We are sorry to know that the installation failed. This issue can happen if old traces of AVG is still present in your computer. To fix this issue, we suggest you to completely remove all the traces of AVG manually from your computer. And also check if there is any other security software installed in your computer, if there is any please remove the same. And then initiate the installation of AVG.
Thank you
Description: General error (0x040b)
Error code: 0xE001040B
how can i fix this? i already try AVG ResetAccess and AVG remover
Hello Hilda,
We are sorry to know that the installation failed. This issue can happen if old traces of AVG is still present in your computer. To fix this issue, we suggest you to completely remove all the traces of AVG manually from your computer. And also check if there is any other security software installed in your computer, if there is any please remove the same. And then initiate the installation of AVG.
Thank you