Hello Janie,
We regret for the inconvenience caused. Could you please check if you have got any other anti virus program pre-installed with your new PC and remove it to avoid conflicting with AVG?
Then please download and run this tool http://download.avg.com/filedir/util/AVG_SRPolicy.exe on your PC and then try to install AVG Anti virus.
Please, feel free to let us know if you require any further assistance. Thank you.
I have win10 and after failing to install I received this error code: Error code: 0xC0070652
Description: Event exec_finished
I've tried 3 separate times to no avail. Brand new pc and always loved avg on my other computers with no problems. Hope someone can help me…Thanks!
Hello Janie,
We regret for the inconvenience caused. Could you please check if you have got any other anti virus program pre-installed with your new PC and remove it to avoid conflicting with AVG?
Then please download and run this tool http://download.avg.com/filedir/util/AVG_SRPolicy.exe on your PC and then try to install AVG Anti virus.
Please, feel free to let us know if you require any further assistance. Thank you.