Hi Kenneth.
We understand your concern and as per your request you can request for the refund using the below link.
https://support.avg.com/RefundForm?l=en
The refund will get processed in 5 to 7 business days.
Thank you.
Viveksaravanan (Customer Support) replied to your question at 7:19 PM on 5/11/2017.
Original question:
What to do? "0xE001F991: The Base Filtering Engine service does not run."
Reply:
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
4)Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are facing any issues with installation, please let us know we are here to help you.(2/2)
Thank you.
This is not working for me on my computer, I wish my Money back, please!
Hi Kenneth.
We understand your concern and as per your request you can request for the refund using the below link.
https://support.avg.com/RefundForm?l=en
The refund will get processed in 5 to 7 business days.
Thank you.