Hello Luc,
We regret to hear about the inconvenience caused. Please run AVG Clear tool and AVG Remover tool to remove AVG and its traces, please use the following instructions
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer.
Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and delete "AVG Remover" folder, also delete "AVG" folder in "Program files (x86)" in C Drive.
Use the link to install AVG : http://avgread.me/1FKGRZI
Thank you
Hello Yasithan,
I'm sorry to hear that you're experiencing issues with AVG Free Antivirus. Please share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Hi
you can download AvgInstallLog.cab file on this link to troubleshoot this issue:
WeTransfer | Send Large Files Fast
regards
Luc
I'm also facing the same problem when I tring to install AVG Free Version, even after following the steps mentioned by Gunaseelan Gurusamy.
Please provide us a solution
Unique Download Link | WeTransfer
Hi
you can download AvgInstallLog.cab file on this link to troubleshoot this issue:
WeTransfer | Send Large Files Fast
regards
Luc
Hi,
I have the error message below when I try to install AVG antivirus pro on my computer ( Windows 10):
0xC0060659: Erruer Generale(0x0659)
I have already try to execute AVG remover but it does not fix this issue
Yes I confirm I followed the trouble shooting steps to remove AVG traces and reinstalled AVG Internet Security unlimited. !
I awaiting your next action plan
I'm also facing the same problem when I tring to install AVG Free Version, even after following the steps mentioned by Gunaseelan Gurusamy.
Please provide us a solution
Unique Download Link | WeTransfer
Luc,
We are sorry to hear that. We have sent an email to get in touch with our additional technical support. Please check for the email in spam or junk folders, if it is not present in inbox.
Thank you!