Installation Issues

Hi Ashleigh,

We are sorry to hear this.

We will help you to resolve the issue.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.

So I just wiped clean my computer and am starting fresh. I went to go install AVG Internet Security and AVG Tune Up. I have active subscriptions to both programs. Tune Up seemed to install and at least I have an icon for it, but I have gotten the message a few times now "Well this is embarrassing" - it ran into a issue asks me to restart but says if the problem persists to contact Customer Care, which is what I am doing.

I have downloaded the set up file for AVG Internet Security, it goes through the process says it installed and asks me to restart the computer, which I do but then nothing, No icon, no program installed nothing. I am not receiving error messages, it just does nothing!! I have uninstalled and tried it multiple times with the same results. I have tried the AVG Clear to get all versions off and trying again and that didn't seem to do anything either. 

I can go do where it shows my notifications and it says that AVG AntiVirus FREE is being installed, but it doesn't seem to be doing ANYTHING!!
Please help!!

Hi Ashleigh,

We are sorry to hear this.

We will help you to resolve the issue.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.