Installation Loop

Hello Kathy,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with AVG Secure VPN installation.
We apologies for the inconvenience caused. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you and keep us updated.

I am a new Mac subscriber.  I am stuck in an installation loop.I download the app and I get confirmation it's installed, but then a message appears  that AVG Secure VPN must be done manually, check email.  The email is the same installation download instructions.  I never get to the point where I enter the installation code.  Guidance appreciated, in plain language, I am not tech savvy.

Thank you,
Kathy

Hello Kathy,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with AVG Secure VPN installation.
We apologies for the inconvenience caused. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you and keep us updated.