Hello John,
I'm sorry to hear that you're experiencing issues with AVG Internet Security installation. The error message is might be because of previous/old AVG traces. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Internet Security 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Please follow the instruction ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ) to run AVG Remover tool and AVG Clear tool. After the computer reboots, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection) to download/install/activate AVG Internet Security.
Best regards,
Alok.
I have recently purchased Internet Security to replace my last one which is out of date. When I try to install following the instructions sent to me I am told that Windows 10 has taken my AVG Security off my machine and when I try to reinstall in I get an error message 0xc00702e4. Can anyone help please
Hello John,
I'm sorry to hear that you're experiencing issues with AVG Internet Security installation. The error message is might be because of previous/old AVG traces. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Internet Security 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Please follow the instruction ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ) to run AVG Remover tool and AVG Clear tool. After the computer reboots, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection) to download/install/activate AVG Internet Security.
Best regards,
Alok.