Installation of AVG Secure VPN

I have paid for and downloaded AVG Internet Security, AVG Tune-Up, and AVG Secure VPN. The first two are renewals, and installed correctly.

However, before installation of AVG Secure VPN is completed,  the program asks me to choose  between a 7 days trial period or a immediate purchase. That makes no sense, since I already have paid.

There is also a link "I already have a license". Indeed, I have a licence both from the confirmation email and from my AVG Account website. However, this link is inactive and doesn’t work.

I have subscribed to AVG Internet Security and AVG Tune-Up for many years, but this is a first for VPN. In the installation process this time, I unsubscribed the old versions of Internet security/Tune-Up after I had ordered and paid for all three new subscriptions. Could this have any significance?

I have tried for days to solve this problem – can you please help?

Hello Eva,

We're glad to help you with this.
From your description, we assume that your AVG Secure VPN awaits activation.
We've sent you an email with further instructions. Please check your inbox/spam folders for the email and use it to revert to us.