Installation of avg tune up

AVG Performance
4

OK Thomas, No probs… Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
AVG Guru

5

thanks Alan,  i chase the "active" route and after i put mmy product number it kicked off the acrtivation of the tune up and gave me abililty to do the maintenance.
Thands again, Tom

1

i am so upset with the initial support to get avg tuneup installed.  i bought the package, followed instructions to install up to the point of hitting 'run' and saving file.  after that no prompts as to what to do next.  i found the download file and tried to run it. it came back with a panel that said i was trying to uninstall it.  i don't consider myself a computer dummy but in this case i feel like one.  i'm diappointed with the fact no one answer my email and that you can't talk to anyone unless you pay $20 for help.  what kind of customer support is this?

2

OK Thomas, No probs… Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
AVG Guru

3

thanks Alan,  i chase the "active" route and after i put mmy product number it kicked off the acrtivation of the tune up and gave me abililty to do the maintenance.
Thands again, Tom