Installation of AVG Ultimate

I am trying to install AVG Ultimate which I just purchased yesterday
It tells me to click here to install I click here it goes blank for a second like its going to do something then comes back to same screen

Hello Patricia.
I apologize for the inconvenience caused.  We have checked our records and found that you have purchased AVG Ultimate multidevice (2 years subscription) in our database. Have you installed any other AVG products before installing AVG Ultimate on your computer?
Please feel free to contact us for any further assistance. Thank You.