Diane,
We do understand your concern, we apologize for the difficulties. Is there any other Antivirus program like McAfee or AVG Antivirus program installed on your system?
If so, please uninstall it and then we would request you to run the AVG remover tool to remove all the remnants of the failed installation. Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.
Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.
Complete the installation, restart your computer and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.
Try to install AVG protection on desk top computer, and error code 0xc0070781 appears and stops the install. Can anyone help with this please
Diane,
We do understand your concern, we apologize for the difficulties. Is there any other Antivirus program like McAfee or AVG Antivirus program installed on your system?
If so, please uninstall it and then we would request you to run the AVG remover tool to remove all the remnants of the failed installation. Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.
Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.
Complete the installation, restart your computer and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.