Hello Jocelyn,
I understand that you have purchased pro version of AVG and want to activate the same. I see from your record that you have active subscription of AVG Secure VPN valid till 9/11/2019. If you have already installed trial version of this program, please follow the below steps to activate the product to pro version.
Please open the AVG dashboard (Zen interface) and at the top right corner, you can either see your email address or connect option, please click on your email address and select "Leave the Network" and sign in back to your AVG MyAccount. Or if you see "Connect" option, please click on the same and sign in to your AVG MyAccount. After you sign in to your account, please check if the AVG program gets activated.
If you face any difficulties, feel free to contact us.
So I have installed AVG and i have initiated the trial 30 days version. However I have also purchased the 2 year protection. I wonder if it will automatically convert to the full version after the trial is up? I cant seem to deactivate the trial and pull up my paid version. I am not sure if I am confusing anyone. :X
Please advise!
Thanks.
JoceT
Hello Jocelyn,
I understand that you have purchased pro version of AVG and want to activate the same. I see from your record that you have active subscription of AVG Secure VPN valid till 9/11/2019. If you have already installed trial version of this program, please follow the below steps to activate the product to pro version.
Please open the AVG dashboard (Zen interface) and at the top right corner, you can either see your email address or connect option, please click on your email address and select "Leave the Network" and sign in back to your AVG MyAccount. Or if you see "Connect" option, please click on the same and sign in to your AVG MyAccount. After you sign in to your account, please check if the AVG program gets activated.
If you face any difficulties, feel free to contact us.