Hello Desmond. Sorry to hear about the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Hi!
I tried to install AVG Performance Pro but am unable to do so. Each time I try, the set-up will reflect that installation has failed with the error code: 0xE001F90E.
I have tried it many times but results are the same.
I have also downloaded the the installation file a few times to ensure that the .exe file is correct. However I still cannot install with the error code above appearing.
I tried downloading the AVG PC Tune-up 2015. This can be installed but to use the registered version I needed to install the registration codes. However I don't have the registration codes since AVG performance pro doesn't come with a registration code. Performance Pro is activated thru AVG MyAccount.
Plse advise what I can do.
DH
Hello Desmond. Sorry to hear about the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.