Installation problem

AVG Performance
7

Hi,
Kindly confirm the cancellation of the order! (Nr. 16551803810)
Thank you.
David Treuherz

8

Hi,
I managed to install the program through the “free for 60 days” option
but when I run it, I am asked for my credit card again. As I have payed for it
already (order no. 165501803810) and got an Activation Code, how can I activate it without this procedure?
Thank you in advance for your help.
David

6

Hi David,

I request you to keep up the conversation in single post for fast reply and resolution.

Thank you for your efforts.

I have sent an email to get connected to our remote experts to install AVG programs on your PC.

Please check the email and follow the steps as instructed.

1

Hi Avinash,
I followed your instructions and downloaded the Removal Tool.
When I tried to run it (according to the instructions) I got the attached
Error message.
Execution of command 'E:\AVG-Remover\bin\command.bat'failed (error 193:: unknown error c1)
What else can I do?
Maybe I just dispense with the program and cancel the order?
David

2

Hi,
Kindly confirm the cancellation of the order! (Nr. 16551803810)
Thank you.
David Treuherz

3

Hi,
I managed to install the program through the “free for 60 days” option
but when I run it, I am asked for my credit card again. As I have payed for it
already (order no. 165501803810) and got an Activation Code, how can I activate it without this procedure?
Thank you in advance for your help.
David

5

Hi David,

I request you to keep up the conversation in single post for fast reply and resolution.

Thank you for your efforts.

I have sent an email to get connected to our remote experts to install AVG programs on your PC.

Please check the email and follow the steps as instructed.

4

Hi, Sarath Priyan
According to the e-mail I received from your remote experts
this option is not possible as I am still satisfied using Windows XP.
Therefore I decided to dispense with the program and cancel the order.
Kindly ask your sales department to do so (order No. 16551803810)
and to refund my payment.
Thank you for your effort to help.
With kind regards,
David