Hi Neil,
We understand how difficult it could be! We request you to repair AVG Protection as per this article ( http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG ) and check if it is working. Thank you. Feel free to contact us for further assistance. Komal, AVG Customer care.
Running Windows 10 and using AVG Anti Virus Free Edition.
Everything seems ok apart from message saying Resident Shield is not active. I click the Fix Now button and get a "connecting" message, although it never connects. I have left it for 1 hour with no success.
Hi Neil,
We understand how difficult it could be! We request you to repair AVG Protection as per this article ( http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG ) and check if it is working. Thank you. Feel free to contact us for further assistance. Komal, AVG Customer care.